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Please mark each question with the following responses: Strongly Agree, Agree, Disagree, or Strongly Disagree.

1. The equipment and/or supplies were delivered on time.
2. The equipment was clean or new when delivered.
3. The equipment has remained in good working order.
4. I was given verbal and written instructions at the time of delivery.
5. The staff was courteous and helpful.
6. I was given contact information in case I needed further assistance.
7. My financial responsibilities for the service and/or equipment were adequately explained to me.
8. The services provided met my needs and expectations.
9. I was satisfied with the response I received if I called for assistance on weekends or during evening hours.
10. I would recommend your service to my friends and family.
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